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The Company, it's Values, Sustainability Policy, Vision and Mission
The Santarém Hotel is an independent Four Stars Hotel, owned by SCALOTEL - Sociedade Escalabitana Hoteleira, S.A., and operates based on the following parameters:
Valuation of the natural surroundings - The Lezíria (Marshlands), the River Tagus, the Bulls and the Lusitano Horses;
Relation of proximity of the Hotel with the City and Region;
The authenticity of the Regional Flavors, not forgetting the Nationals;
Constant concern for the sound management of natural resources, including energy.
Sustainability Policy
Santarém Hotel seeks to seduce its Customers by the quality of its services, facilities, equipment and the generality of the local heritage, through the adoption and compliance of policies and procedures such as:
· The application of good practices with a view to sustainable tourism that surpasses the legal requirements in environmental and socio-cultural terms;
· Maintain the operational procedures, rules and attitudes of all its Employees that result in services that exceed the expectations of our Clients;
· Promote a constant interaction with all the Players of the City and Region in order to keep the Hotel permanently integrated at the Sociocultural level;
· Continuous search for innovation and improving the effectiveness of Sustainability Policy management through the rationalization of the use of natural resources;
· Continuous training of Employees through initial training in new Certifications, and continuous in the Certifications already obtained.
. Publicizing the existence of this Sustainability Policy publicly through the different means of communication available (Site, social networks, etc.)
In order to maintain and attract new Customers, Santarém Hotel intends to remain actively at the forefront of the technologies and procedures applicable to the environmental requirements of the different markets with which it works, maintaining levels of comfort and effectiveness that surpass expectations.
The Santarém Hotel has as a Mission the full satisfaction of its Clients through the provision of a wide variety of quality services, as well as the provision of structures and equipment adapted to the present times (100 Rooms, 5 Suites, 8 Meeting Rooms, Regional Restaurant , Outdoor Swimming Pool, Fitness Club with Gym, Heated Indoor Pool, Sauna and Massage Office), Free Wi-Fi in the whole Hotel and Private Parking.
Also part of this Mission is the local / regional Promotion, in the Cultural, Religious, Social and Gastronomic aspects.